{"id":10142,"date":"2023-08-11T08:34:27","date_gmt":"2023-08-11T07:34:27","guid":{"rendered":"https:\/\/www.clio.com\/uk\/?p=10142"},"modified":"2026-02-27T23:23:16","modified_gmt":"2026-02-27T23:23:16","slug":"billing-procedures-law-firms","status":"publish","type":"post","link":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/","title":{"rendered":"Billing Procedures for Law Firms: Clean Up Your Policies"},"content":{"rendered":"<p><span style=\"font-weight: 400\">While billing procedures for law firms might not be the most exciting topic, it\u2019s essential. After all, at the end of the day, law firms need to be paid for their work!<\/span><\/p>\n<p><span style=\"font-weight: 400\">Not only can efficient billing procedures help lawyers get paid, but they can even help grow a law firm\u2019s business over time. For example, research from Clio\u2019s <\/span><em><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/resources\/legal-trends\/\"><span style=\"font-weight: 400\">2021 Legal Trends Report<\/span><\/a><\/em><span style=\"font-weight: 400\"> indicated that the most successful firms in the study (those who increased their revenue by 20% or more over a five-year period) were more likely to adopt new technologies, such as <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/legal-billing\/\"><span style=\"font-weight: 400\">online billing platforms<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In this blog post, we\u2019ll cover best practices for billing procedures for law firms so you can rest assured that you\u2019re covered for everything from invoicing to chargebacks.<\/span><\/p>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\n<div\n\tclass=\"o-image l-image wp-image-10154 aligncenter \"\n\t\tstyle=\"max-width: 46.875rem;  width: 935px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:66.1328125%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"Pen and pounds\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tsrc=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Photography_EMEA_UK_British-pound-bills-scattered-on-desk-with-billing-sheet-750x496.jpg\"\n\t\t\t\t\twidth=\"750\"\n\t\t\t\t\theight=\"496\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\t\t\tdata-srcset=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Photography_EMEA_UK_British-pound-bills-scattered-on-desk-with-billing-sheet-750x496.webp 1x, https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Photography_EMEA_UK_British-pound-bills-scattered-on-desk-with-billing-sheet-1500x992.webp 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttype=\"image\/webp\"\n\t\t\t\t\/>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"Pen and pounds\"\n\t\t\t\talt=\"\"\n\t\t\t\twidth=\"750\"\n\t\t\t\theight=\"496\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Photography_EMEA_UK_British-pound-bills-scattered-on-desk-with-billing-sheet-750x496.jpg\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-srcset=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Photography_EMEA_UK_British-pound-bills-scattered-on-desk-with-billing-sheet-750x496.jpg 1x, https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Photography_EMEA_UK_British-pound-bills-scattered-on-desk-with-billing-sheet-1500x992.jpg 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t\t\t<div class=\"o-image__caption\">mixture of pen, pounds and statement<\/div>\n\t<\/div>\n\n\t\t\t\n\n<h2><b>A bird\u2019s eye view of billing procedures for law firms<\/b><\/h2>\n<p><span style=\"font-weight: 400\">In many cases, the law firm billing process looks something like this:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The firm brings on a new client and opens a case.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Billable time and disbursement fees and expenses are logged throughout the case.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">At the end of each month (or at the end of the case, if it\u2019s a shorter or contingency case), bills and expenses for each client and case are put into a draft bill.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Solicitors add notes and adjust costs as needed and approve the bill.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">A final version of the bill is created and sent to clients for payment.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Clients pay via whatever payment methods are accepted at the firm.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The accounting team sends follow-up reminders regarding late payments.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400\">While it seems pretty straightforward, there\u2019s plenty of room for bottlenecks and wasted costs. For example, solicitors or partners taking too long to approve bills or adding too many edits can cause a delay in bills getting sent out. Or, the accounting team may have to spend hours upon hours chasing clients for payment.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Managing expenses is a challenge in its own right. From the costs to bring in new clients, to non-reimbursable firm expenses (rent, salaries, technology, association fees, etc.). You need to ensure you have an efficient billing process to ensure cash keeps coming into the firm.\u00a0<\/span><\/p>\n<h3>How can I improve my billing process?<\/h3>\n<p><span style=\"font-weight: 400\">To save your law firm valuable time and money, having a clear, standardised law firm billing policy in place is essential. It gives lawyers and staff something to refer to and keeps everyone in sync.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you\u2019re writing a policy for the first time, you\u2019ll want to consider:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How your firm bills clients.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Where you see the most errors.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Which stages of the process are causing the biggest bottlenecks.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Though developing a billing policy may take up time up-front, remember that Investing early on in a transparent and accessible billing and expense process will save you time later on.<\/span><\/p>\n<h2><b>Your law firm\u2019s billing policy<\/b><\/h2>\n<p><span style=\"font-weight: 400\">With that in mind, follow these steps to write an effective billing policy:<\/span><\/p>\n<h3><b>1. Provide a template and guidelines<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Your standardised template and process\u00a0 should include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When to send invoices.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How long descriptions should be.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">What expenses must be included on bills versus what should be written off.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Any standard introductory communications on bills, if needed.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Templates and guidelines will likely need to be tailored to your specific <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/practice-areas\/\"><span style=\"font-weight: 400\">practice area<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<h3><b>2. Write out the flow of your law firm\u2019s billing process<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Become an expert in the lifecycle of your bills. You should be able to quickly answer the following questions about your firm\u2019s billing process:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Which solicitors on a case need to review a bill?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In which order?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Are bills mailed or sent electronically?<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Who should one inform when sending a bill out?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Write out your entire process from start to finish, so there\u2019s no confusion\u2014even if you\u2019re a solo lawyer. This understanding helps support your bottom line, and helps you better understand your clients. Giving you momentum to invest in the <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/resources\/client-centered-law-firm\/\"><span style=\"font-weight: 400\">client-centered<\/span><\/a><span style=\"font-weight: 400\"> experience.<\/span><\/p>\n<h3><b>3. Set requirements for invoice review<\/b><\/h3>\n<p><span style=\"font-weight: 400\">It\u2019s helpful to ask lawyers to use a specific system, such as your legal practice management software, to conduct reviews electronically. This helps speed up the process and leaves less room for error\u2014you can even use automation software.<\/span><\/p>\n<h3><b>4. Integrate the finance team with your billing process<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Ensure your accountant or finance team knows when your firm is sending bills to clients, what still needs to be collected, and what\u2019s being written off. Communication gaps can cause confusion and delay the payment process.<\/span><\/p>\n<h3><b>5. Include a standard process for disputes and collections<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Don\u2019t leave unpaid bills languishing for months. The longer you wait, the less likely your clients will pay, so have a straightforward collections process. Identify who needs to follow up on unpaid bills and when. Have a standard but personalised reminder email or letter you can easily send to clients. It\u2019s okay to repeat the same phrasing, but the tone and message should feel friendly, calm, and kind. Paying for legal services is stressful enough; it\u2019s important to empathise with and reassure your clients.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If a client disputes a bill, know who will review the dispute and provide frameworks for resolving the issue. You\u2019ll also want to consider your process for dealing with chargeback requests if you use <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/payments\/\"><span style=\"font-weight: 400\">online payments<\/span><\/a><span style=\"font-weight: 400\">. If you are a <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/manage\/\"><span style=\"font-weight: 400\">Clio Manage<\/span><\/a><span style=\"font-weight: 400\"> customer, Clio\u2019s Payment Operations department will help every step of the way with chargebacks.<\/span><\/p>\n<h3><b>6. Have a public billing policy for clients<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Your clients should be well-acquainted with your billing policy, so they\u2019re clear on:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">When and how often bills will arrive.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The different payment methods available.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">How much time clients have to pay.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The consequences for late payments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Write this out clearly and provide it to all new clients, preferably right after their initial consultation. New clients might feel overwhelmed by new information and potential strife and uncertainty about their case. Having your billing policy in writing will ensure clients can go back and review it at their convenience.<\/span><\/p>\n\n\t\n\t\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\n<div\n\tclass=\"o-image l-image aligncenter wp-image-10144 \"\n\t\tstyle=\"max-width: 46.875rem;  width: 1208px;\"\n\t\t>\n\t<div\n\t\tclass=\"o-image__wrap l-image__wrap js-lazy-image-wrapper\"\n\t\t\t\t\tstyle=\"padding-top:66.6666666667%;\"\n\t\t\t>\n\t\t\t\t\t<noscript>\n\t\t\t\t<img\n\t\t\t\t\ttitle=\"developing-billing-policy-for-law-firms\"\n\t\t\t\t\talt=\"\"\n\t\t\t\t\tsrc=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/developing-billing-policy-for-law-firms-750x500.jpg\"\n\t\t\t\t\twidth=\"750\"\n\t\t\t\t\theight=\"500\"\n\t\t\t\t\/>\n\t\t\t<\/noscript>\n\t\t\t\t<picture>\n\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tdata-srcset=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/developing-billing-policy-for-law-firms-750x500.webp\"\n\t\t\t\t\t\t\tsrcset=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttype=\"image\/webp\"\n\t\t\t\t\/>\n\t\t\t\t\t\t<img\n\t\t\t\ttitle=\"developing-billing-policy-for-law-firms\"\n\t\t\t\talt=\"\"\n\t\t\t\twidth=\"750\"\n\t\t\t\theight=\"500\"\n\n\t\t\t\t\t\t\t\t\tloading=\"lazy\"\n\t\t\t\t\tdata-src=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/developing-billing-policy-for-law-firms-750x500.jpg\"\n\t\t\t\t\tsrc=\"data:image\/gif;base64,R0lGODlhAQABAIAAAP\/\/\/wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==\"\n\t\t\t\t\tclass=\"is-lazy js-lazy-image\"\n\t\t\t\t\n\t\t\t\t\t\t\t\/>\n\t\t<\/picture>\n\t<\/div>\n\t<\/div>\n\n\t\t\t\n\n<h2><b>Law Firm Billing Responsibilities<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Once you\u2019ve developed your law firm billing policy, it\u2019s time to implement and set expectations around the policy. Ensuring your staff understand the policy and what is expected of them, executing billing tasks (such as time entry and invoicing) quickly, and providing clear, accurate descriptions in your bills will all help to make the billing process as seamless as possible.<\/span><\/p>\n<h3><b>Educating staff<\/b><\/h3>\n<p><span style=\"font-weight: 400\">A billing procedure for law firms is only valuable if all staff members understand it. Once you have developed a billing policy, take the time to educate your entire staff on expectations and, if you notice that staff members aren\u2019t following the policy, let them know as soon as possible so they can rectify their errors.<\/span><\/p>\n<h3><b>Providing descriptive invoices<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Make sure your invoices clearly explain what the client is being billed for. Providing little to no information, or using ambiguous language, can result in more work as clients seek clarification or dispute aspects of your bill. This practice can take some getting used to, since you don\u2019t want to provide too much or too little information.<\/span><\/p>\n<h3><b>Recording time accurately<\/b><\/h3>\n<p><span style=\"font-weight: 400\">It\u2019s essential for both lawyers and other staff members to enter their billable and non-billable time accurately. Time entries should reflect the actual time spent on the task and provide an accurate description of the task. This information not only informs how much you bill and what information you provide to your client about the tasks involved but also helps the reviewing lawyer (or other staff member, in some cases) decide which tasks should be billed to the client.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It\u2019s also important for staff to enter their time promptly. Many lawyers and other staff members may be in the habit of writing down their billable and non-billable hours on a notepad and entering their time manually into a software program at a later date. This practice can be problematic as context is lost with time. For example, you might jot down a vague description of a task and later forget what you had been working on, or even forget to record the case the task is associated with! Programs like <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/manage\/\"><span style=\"font-weight: 400\">Clio Manage<\/span><\/a><span style=\"font-weight: 400\"> can help you <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/legal-time-tracking\/\"><span style=\"font-weight: 400\">record your time automatically<\/span><\/a><span style=\"font-weight: 400\">\u2014you can even record time on the go through the <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/mobile-apps\/\"><span style=\"font-weight: 400\">mobile app<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<h3><b>Sending bills on time<\/b><\/h3>\n<p><span style=\"font-weight: 400\">As we mentioned above, it\u2019s important to make your billing expectations clear for clients. Billing isn\u2019t a one-way street, though\u2014after all, your client can\u2019t pay you if you haven\u2019t billed them. Sticking to a regular billing schedule will help your law firm stay organised and keep clients happy.<\/span><\/p>\n<h2><b>Final thoughts on billing procedures for law firms<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Developing billing procedures for law firms helps to set expectations, increase efficiency, and maintain good relationships with your clients. However, developing a policy is one piece of the puzzle. Actually implementing the policy and educating both staff and clients about billing expectations will ensure that everyone involved enjoys a straightforward, clear billing experience.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not only can efficient billing procedures help lawyers get paid, but they can even help grow a law firm\u2019s business over time. Read on to learn more about how billing policies can help your law firm thrive. <\/p>\n","protected":false},"author":134,"featured_media":10143,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"coauthors":[431],"class_list":["post-10142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","content_category-firm-performance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Billing Procedures for Law Firms: Clean Up Your Policies<\/title>\n<meta name=\"description\" content=\"Efficient billing procedures help lawyers get paid. Use this guide to create some best practice billing processes for your firm.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Billing Procedures for Law Firms: Clean Up Your Policies\" \/>\n<meta property=\"og:description\" content=\"Efficient billing procedures help lawyers get paid. Use this guide to create some best practice billing processes for your firm.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/\" \/>\n<meta property=\"og:site_name\" content=\"Clio UK\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-11T07:34:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T23:23:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Billing-Procedures-for-Law-Firms.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kate Rattray\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kate Rattray\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Billing Procedures for Law Firms: Clean Up Your Policies","description":"Efficient billing procedures help lawyers get paid. Use this guide to create some best practice billing processes for your firm.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/","og_locale":"en_GB","og_type":"article","og_title":"Billing Procedures for Law Firms: Clean Up Your Policies","og_description":"Efficient billing procedures help lawyers get paid. Use this guide to create some best practice billing processes for your firm.","og_url":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/","og_site_name":"Clio UK","article_published_time":"2023-08-11T07:34:27+00:00","article_modified_time":"2026-02-27T23:23:16+00:00","og_image":[{"width":1920,"height":1080,"url":"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Billing-Procedures-for-Law-Firms.png","type":"image\/png"}],"author":"Kate Rattray","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Kate Rattray","Estimated reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/","url":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/","name":"Billing Procedures for Law Firms: Clean Up Your Policies","isPartOf":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/#primaryimage"},"image":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/billing-procedures-law-firms\/#primaryimage"},"thumbnailUrl":"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2023\/08\/Billing-Procedures-for-Law-Firms.png","datePublished":"2023-08-11T07:34:27+00:00","dateModified":"2026-02-27T23:23:16+00:00","author":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/#\/schema\/person\/faaefce5d7755dace5a36123ea2dcd29"},"description":"Efficient billing procedures help lawyers get paid. 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She is a prolific writer on topics important to lawyers wanting to run their firms better, and on current events in the legal industry. After beginning her career as a litigator focused on insurance defense, Kate found that her passion was in harnessing her writing skills to help other lawyers succeed in their careers. She took a role as a legal editor at the Continuing Legal Education Society of BC, and picked up freelance clients on the side, writing expertly crafted articles about topics relevant to the legal profession. When Kate joined Clio, she quickly became a go-to person, not only for her legal perspective, but for her sharp editing skills and ability to clarify the heart of the topic. Kate has written about everything from legal software, to law school requirements, to the latest trends affecting the legal industry such as ChatGPT and AI more generally. Kate is a lead writer for Clio\u2019s Legal Trends Report, including our flagship report as well as editions for solo and small law firms and mid-sized law firms. Her deep understanding of legal practice and the impact of technology on law firms makes her a recognized industry expert and a go-to voice on how the legal landscape is evolving. In addition to the Clio blog, the Legal Trends Report (and many ghostwritten articles on law firm websites), Kate has been published in the Journal of Legal Education, Hearsay (a publication of Canadian Defence Lawyers), and The Lupine Review literary magazine. When Kate writes an article, you won't want to miss it! Featured articles Canadian Defence Lawyers - Hearsay Newsletter: SAADATI V MOORHEAD: Is There a Silver Lining in the Supreme Court's Findings? SAADATI V. MOORHEAD ET AL.: Is A 'Changed Man' Entitled To Compensation For Psychological Injury? Adverse Costs Insurance as a Recoverable Disbursement? 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