{"id":11981,"date":"2024-08-08T16:23:50","date_gmt":"2024-08-08T15:23:50","guid":{"rendered":"https:\/\/www.clio.com\/uk\/?p=11981"},"modified":"2026-02-22T11:39:19","modified_gmt":"2026-02-22T11:39:19","slug":"tracking-productivity-law-firm","status":"publish","type":"post","link":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/","title":{"rendered":"Boosting Productivity in Mid-Sized Law Firms: Essential Tracking Tools and Tips"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Did you know that the<\/span> <a href=\"https:\/\/marketing.dev.clio.systems\/uk\/guides\/2019-legal-trends-report\/\"><i><span style=\"font-weight: 400\">2019 Legal Trends Report<\/span><\/i><\/a> <span style=\"font-weight: 400\">found that lawyers spend only 2.5 hours per day on billable tasks? That means that lawyers are spending only 31% of their day creating revenue for their firms with billable work.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Having doubts about how important tracking productivity is? Take a look at the report\u2014it is an eye-opener.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In the meantime, read on to get some ideas on how to use productivity tracking at your firm. We&#8217;ll take a look at a real-life example of putting productivity tracking to the test, dealing with common objections to tracking productivity, ways to get creative insights from your productivity statistics, and more.<\/span><\/p>\n<p><em>Are you a mid-sized or large firm?\u00a0<a title=\"Learn more about Clio\" href=\"https:\/\/marketing.dev.clio.systems\/uk\/enterprise\/\">Check out how Clio meets your firm\u2019s needs.<\/a><\/em><\/p>\n<h2><span style=\"font-weight: 400\">Tracking Productivity Successfully: A Very Short Case Study<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Billable hours are the lifeblood of most firms. When we switched to<\/span> <a href=\"https:\/\/marketing.dev.clio.systems\/uk\/\"><span style=\"font-weight: 400\">Clio<\/span><\/a><span style=\"font-weight: 400\"> three years ago, one of the first functions I dug into was the<\/span><a href=\"https:\/\/help.clio.com\/hc\/en-150\/articles\/14351524759707-Clio-Manage-Productivity-Reports\"> <span style=\"font-weight: 400\">productivity reports option<\/span><\/a><span style=\"font-weight: 400\">. We had added some junior lawyers to the team and wanted to make sure our internal processes were scaling as our staff grew.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It didn&#8217;t take long to identify which key productivity metrics our firm wanted to track. We wanted to be able to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Track how many hours were being worked.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Determine what percentage of those hours were billable.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identify inefficiencies<\/span><span style=\"font-weight: 400\"> in staffing and workload.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Provide staff with a way to easily monitor their hours.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Once we knew what we were looking for, we were able to implement our tracking system. It took a bit of fine-tuning, but before long, we were effectively using <\/span><a href=\"https:\/\/help.clio.com\/hc\/en-150\/articles\/14351524759707-Clio-Manage-Productivity-Reports\"><span style=\"font-weight: 400\">productivity tracking<\/span><\/a><span style=\"font-weight: 400\"> on a weekly and monthly basis.<\/span><\/p>\n<h5><span style=\"font-weight: 400\">How to Track Productivity<\/span><\/h5>\n<p><span style=\"font-weight: 400\">What\u2019s worked for our firm is a framework where the managing partner tracks time on an ongoing basis, runs productivity reports, and works with staff if there are productivity problems. At monthly partner meetings, we include a recurring agenda item for productivity review. The review looks at where we are as a firm, whether there are any issues on a staff-member basis, and what can be done to improve productivity.<\/span><\/p>\n<h5><span style=\"font-weight: 400\">Keeping Time Entries Consistent<\/span><\/h5>\n<p><span style=\"font-weight: 400\">An important note\u2014don\u2019t forget that your reports are only as good as the <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/legal-time-tracking\/\"><span style=\"font-weight: 400\">time entries<\/span><\/a><span style=\"font-weight: 400\">. There is a time commitment front-loaded into this process to ensure that staff members know how to properly categorise their time and to fine-tune any errors in classifying or entering time along the way.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Make sure to add a training piece to your orientation system that covers common timekeeping issues\u2014a little pre-planning pays off big time down the road.<\/span><\/p>\n<h5><span style=\"font-weight: 400\">Putting <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/law-firm-performance-dashboard\/\"><span style=\"font-weight: 400\">Insights<\/span><\/a><span style=\"font-weight: 400\"> to Work<\/span><\/h5>\n<p><span style=\"font-weight: 400\">The information we gained was helpful for staff coaching and evaluation as well as our monthly partner meetings. When reviewing time entries we could see at a glance if a solicitor was spending too much time on certain types of tasks. In some cases, they might have still been on a learning curve, but in others, we were able to identify gaps in knowledge or firm procedure that we could easily remedy.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The entries also revealed any lurking productivity barriers\u2014for example, we could determine if there were too many cooks in the kitchen on certain cases or tasks. More importantly, we could coach staff to avoid recurrences.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The data we pulled from reports also informed our firm\u2019s profitability and productivity discussions at monthly partner meetings. A quick review of a report could tell us which direction we were heading and allow for comparison month to month, quarter to quarter, and year to year.<\/span><\/p>\n<p><span style=\"font-weight: 400\">There were some lessons learned along the way, of course, and the process continues to evolve.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">3 Common Objections to Productivity Tracking\u2014With Solutions<\/span><\/h2>\n<p><span style=\"font-weight: 400\">The bottom line is that to track productivity, you need data. For a law firm, that means collecting <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/legal-billing\/\"><span style=\"font-weight: 400\">billing entries<\/span><\/a><span style=\"font-weight: 400\">. You can do a lot with the data that those billing entries represent.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, before you get to that point, you might face some resistance. Whether your firm is implementing a focused productivity process for the first time or fine-tuning an existing program, be prepared for a few complaints.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Here are some of the questions you can expect, with some suggested answers:<\/span><\/p>\n<h5><span style=\"font-weight: 400\">1. \u201cWhy Do We Have to Account For Every Second? I\u2019m a Professional and Don\u2019t Need to be Micromanaged.\u201d<\/span><\/h5>\n<p><span style=\"font-weight: 400\">Some solicitors (not always the newer ones!) might feel that they are being hawked too closely or being treated as a cog in a machine. Tracking and monitoring productivity doesn&#8217;t have to feel like Big Brother has been added to the firm letterhead.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Be upfront with your staff about the firm\u2019s intention to implement productivity tracking. Lawyers know that the practice of law is indeed a business and that businesses need to turn a profit. Keeping communication lines open and providing clear-cut productivity targets will go a long way toward getting buy-in from your staff.<\/span><\/p>\n<h5><span style=\"font-weight: 400\">2. \u201cMy Legal Assistant Has Always Put My Time In.\u201d<\/span><\/h5>\n<p><span style=\"font-weight: 400\">This one may come from your more experienced staff. It can be tough to introduce new technology and practices, especially if your firm culture trends toward \u201cthis is how we\u2019ve always done it.\u201d If some of your team members are used to paper timesheets (or worse, scratched-out notes to an admin assistant), encourage them to learn new techniques to improve the firm\u2019s productivity.<\/span><\/p>\n<p><span style=\"font-weight: 400\">No one loves change, but once your staff figures out how easy it is to enter their billing entries electronically on an ongoing basis, that resistance will quickly fade.<\/span><\/p>\n<h5><span style=\"font-weight: 400\">3. \u201cI\u2019m Too Busy to Keep My Time Electronically.\u201d<\/span><\/h5>\n<p><span style=\"font-weight: 400\">I keep Clio open on my desktop and<\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/legal-time-tracking\/\"> <span style=\"font-weight: 400\">use the timer<\/span><\/a><span style=\"font-weight: 400\"> every single day. It\u2019s nearly effortless to record time even when being pulled in numerous directions. Writing a brief when an associate walks in with a question about a new client matter? Click off the brief timer, and start it again on a new task. You\u2019re capturing all of your time, and the process soon becomes second nature.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Techniques for Tracking Productivity<\/span><\/h2>\n<p><span style=\"font-weight: 400\">In addition to the standard reports that provide insight into staff productivity by time and by money, take advantage of Clio\u2019s updated <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/features\/law-firm-performance-dashboard\/\"><span style=\"font-weight: 400\">firm dashboard<\/span><\/a><span style=\"font-weight: 400\"> to drill into the data on a more granular level. By filtering your view per user, you can uncover all sorts of valuable information that can help you not only coach specific staff but improve productivity and efficiency at your firm in general.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Try some of these techniques:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Spot check. Do a filtered activity search by user mid-month. You\u2019ll be able to see right away if time is not put in when work is being done. If that is not happening, you can virtually guarantee that some time is not being captured.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Look out for burnout. Do a filtered activity search by user and search weekends. Depending on how your firm rolls, you may expect to see some weekend work, but you might want to be on the lookout for excessive amounts of weekend time. This could indicate that you have a lawyer who is too overloaded, making them susceptible to burnout and potentially lower-quality work product. (Tip: Check out these<\/span> <span style=\"font-weight: 400\">tips for <a href=\"https:\/\/marketing.dev.clio.systems\/uk\/blog\/work-related-stress-solicitor-burnout\/\">preventing lawyer burnout<\/a><\/span><span style=\"font-weight: 400\">.)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Identify where more training might be needed. Do a filtered activity search by matter. Are you seeing a significant overlap of personnel on the same type of tasks for the same client in the same time period? For example, are both a senior and junior associate billing for the same task with numerous \u201cReview and revise\u201d entries? This may be a sign that the junior lawyer, in this case, needs more training in a particular area. Keep an eye on any bottlenecks, and enhance productivity with training where needed.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Check in on targets. Do a filtered activity search by user for quarterly progress reports toward your firm\u2019s annual billable requirement (if applicable). If one of your solicitors is markedly off the pace, check in with him or her: Ask if they know where they\u2019re at, if there\u2019s an explanation for the disparity, and if they need help to get back on track. Encourage your staff to do these sorts of self-monitoring tasks as well. The beauty of Clio is you know where you stand toward your productivity targets at any time, with just a few clicks.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">Tracking Productivity to Make Sure the Right Work Goes to the Right Person<\/span><\/h2>\n<p><span style=\"font-weight: 400\">If you work at a smaller firm (five to thirty lawyers), or a newer firm that has moved away from a high administrative staff-to-lawyer ratio, you might find that solicitors are doing tasks that could be done more efficiently by your administrative staff.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With productivity tracking, you can help keep your lawyers focused on billable work.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Ensure Clio is set up with an \u201cAdministrative\/Office\u201d matter, and review entries under this matter monthly. Are there tasks that should not be done by junior lawyers or paralegals? Here is the place to find out and rectify: Reassign non-billable tasks that can be done by administrative professionals to allow for more productive (and profitable) use of your solicitors\u2019 and paralegals\u2019 time.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Tracking Time Spent on Client Development<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Love it or hate it, <\/span><a href=\"https:\/\/marketing.dev.clio.systems\/uk\/blog\/law-firm-business-development\/\"><span style=\"font-weight: 400\">client development<\/span><\/a><span style=\"font-weight: 400\"> is a necessary part of ensuring your firm keeps the business it has and continues earning new business. While not as easily quantifiable as revenue-producing time, client development time is nonetheless critical to every firm.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Remember, rainmakers are not the only people doing client development work. If you are not doing so already, encourage members of your firm to use<\/span> <span style=\"font-weight: 400\">LinkedIn<\/span><span style=\"font-weight: 400\">,<\/span> <span style=\"font-weight: 400\">network<\/span><span style=\"font-weight: 400\"> locally, and publish or speak in their speciality fields. This works best if you put your money where your mouth is and take into account the time spent on these tasks when conducting staff evaluations. That can\u2019t be done if the time isn\u2019t being tracked.<\/span><\/p>\n<p><i><span style=\"font-weight: 400\">Tip: Ensure Clio is set up with a \u201cClient Development\u201d matter, so you can keep track of all time spent on client development in one place.<\/span><\/i><\/p>\n<h2><span style=\"font-weight: 400\">Get on Track (and Stay on Track) With Productivity Tracking<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Running a firm demands a lot of time and attention in many, many areas. One area you cannot afford to neglect is productivity tracking. Over the long term, productivity tracking will boost your firm\u2019s success in both quantitative and qualitative ways.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To sum up, here are a few things to keep in mind to effectively implement and get the most out of productivity tracking at your law firm:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Invest time in learning about productivity tracking. Take time to learn what your productivity tracking tools can do\u2014the results will more than make up for the time spent learning.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Create clear processes. Firm leadership should identify key metrics for their firm, assign an individual responsible for reporting on those metrics, and, most importantly, review those metrics regularly.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Don\u2019t get tunnel vision. Productivity tracking is about more than just numbers. Use it as a tool to identify coaching opportunities and process improvement possibilities.<\/span><\/li>\n<\/ul>\n<hr \/>\n<h3>Book a Demo<\/h3>\n<p>See exactly how Clio can help your firm by scheduling a personalised product walkthrough with one of our Clio experts.<\/p>\n\t\t\n\t\t\t\n\t\t\t\t\n\t\n\t\t\t\t\t\n\t<a\n\t\thref=\"\/uk\/schedule-a-demo\/\"\n\t\tdata-tracking-trigger=\"click\" data-tracking-action=\"CTA\"\n\t\taria-label=\"See Clio in Action\"\n\t\t\n\t\t\t\t\t\t\n\t\tclass=\"\n\t\t\to-btn--primary\n\t\t\tl-btn--primary\n\t\t\t o-cta l-cta js-cta\n\t\t\t\n\t\t\t\n\t\t\"\n\t\t\n\t\t\n\t\t\n\t>See Clio in Action<\/a>\n\t\n<hr \/>\n","protected":false},"excerpt":{"rendered":"<p>Unlock greater productivity for your mid-sized law firm; effectively monitor billable hours, case progress &amp; team efficiency to drive success.<\/p>\n","protected":false},"author":178,"featured_media":11982,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[],"coauthors":[46],"class_list":["post-11981","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","content_category-firm-performance","content_category-mid-size-law-firm","content_category-productivity-and-utilisation","content_category-productivity-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mid-Sized Law Firms: How to Track Productivity | Clio UK<\/title>\n<meta name=\"description\" content=\"Unlock greater productivity for your mid-sized law firm; effectively monitor billable hours, case progress &amp; team efficiency to drive success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Boosting Productivity in Mid-Sized Law Firms: Essential Tracking Tools and Tips\" \/>\n<meta property=\"og:description\" content=\"Unlock greater productivity for your mid-sized law firm; effectively monitor billable hours, case progress &amp; team efficiency to drive success.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/\" \/>\n<meta property=\"og:site_name\" content=\"Clio UK\" \/>\n<meta property=\"article:published_time\" content=\"2024-08-08T15:23:50+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-22T11:39:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2024\/08\/Screenshot-2024-08-08-at-16.15.06.png\" \/>\n\t<meta property=\"og:image:width\" content=\"789\" \/>\n\t<meta property=\"og:image:height\" content=\"443\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"The Clio Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"The Clio Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mid-Sized Law Firms: How to Track Productivity | Clio UK","description":"Unlock greater productivity for your mid-sized law firm; effectively monitor billable hours, case progress & team efficiency to drive success.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/","og_locale":"en_GB","og_type":"article","og_title":"Boosting Productivity in Mid-Sized Law Firms: Essential Tracking Tools and Tips","og_description":"Unlock greater productivity for your mid-sized law firm; effectively monitor billable hours, case progress & team efficiency to drive success.","og_url":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/","og_site_name":"Clio UK","article_published_time":"2024-08-08T15:23:50+00:00","article_modified_time":"2026-02-22T11:39:19+00:00","og_image":[{"width":789,"height":443,"url":"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2024\/08\/Screenshot-2024-08-08-at-16.15.06.png","type":"image\/png"}],"author":"The Clio Team","twitter_card":"summary_large_image","twitter_misc":{"Written by":"The Clio Team","Estimated reading time":"9 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/","url":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/","name":"Mid-Sized Law Firms: How to Track Productivity | Clio UK","isPartOf":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/#primaryimage"},"image":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/#primaryimage"},"thumbnailUrl":"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2024\/08\/Screenshot-2024-08-08-at-16.15.06.png","datePublished":"2024-08-08T15:23:50+00:00","dateModified":"2026-02-22T11:39:19+00:00","author":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/#\/schema\/person\/fe8564952063e8eff55c9e44942ef8c2"},"description":"Unlock greater productivity for your mid-sized law firm; effectively monitor billable hours, case progress & team efficiency to drive success.","breadcrumb":{"@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/#primaryimage","url":"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2024\/08\/Screenshot-2024-08-08-at-16.15.06.png","contentUrl":"https:\/\/marketing.dev.clio.systems\/uk\/wp-content\/uploads\/sites\/3\/2024\/08\/Screenshot-2024-08-08-at-16.15.06.png","width":789,"height":443},{"@type":"BreadcrumbList","@id":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/tracking-productivity-law-firm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/marketing.dev.clio.systems\/uk\/"},{"@type":"ListItem","position":2,"name":"Boosting Productivity in Mid-Sized Law Firms: Essential Tracking Tools and Tips"}]},{"@type":"WebSite","@id":"https:\/\/marketing.dev.clio.systems\/uk\/#website","url":"https:\/\/marketing.dev.clio.systems\/uk\/","name":"Clio UK","description":"Your trusted resource for the latest ideas on running a more efficient, profitable law firm.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/marketing.dev.clio.systems\/uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/marketing.dev.clio.systems\/uk\/#\/schema\/person\/fe8564952063e8eff55c9e44942ef8c2","name":"Louise Donnery","description":"Louise Donnery is Blog Editor for Clio EMEA and has over a decade of experience in the content industry. She specialises in SaaS content and is passionate about educating people on the use of legal technology and it's role in increasing access to justice. Her content has featured in the Law Society of England and Wales, where she writes about all things legal tech, from legal trends to the value on online payments software for law firms.","url":"https:\/\/marketing.dev.clio.systems\/uk\/blog\/author\/louisedonnery\/"}]}},"_links":{"self":[{"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/posts\/11981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/users\/178"}],"replies":[{"embeddable":true,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/comments?post=11981"}],"version-history":[{"count":0,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/posts\/11981\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/media\/11982"}],"wp:attachment":[{"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/media?parent=11981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/categories?post=11981"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/tags?post=11981"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/marketing.dev.clio.systems\/uk\/wp-json\/wp\/v2\/coauthors?post=11981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}