Key benefits for your firm
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Virtual Legal Assistant & Receptionists
Grow your client base with 24/7/365 virtual reception services including around-the-clock live chat, empathy driven legal intake and contract services, and extensive marketing campaigns for your law practice. -
Maximize Every Call That Comes Into Your Office
Answer all client calls, no matter when they come in with Spanish language support. remove communication barriers and help more clients. Live transfer and call routing to maximize every minute and receive only the most important calls. CRM/CMS integration, have important client information at your fingertips, always. Appointment Scheduling, save time with a seamlessly managed calendar. Reporting & Analytics, grow law firm and business revenue with smart data. -
Live Chat & Text Services
24/7 people powered live chat for law firms. Immediately respond to leads and potential cases and create an always-on client service desk with live chat for law firms. Highly customized experience provided by excellent customer service with live chat support. Tailored chat window color schemes, logos and pop-ups to match and showcase your brand.
How Alert Communications works with Clio
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Seamless integration with Clio so that your lead and client information is always up to date with data collected from phone calls, live chat and text conversations. Connect to the tools you already use, sync lead and client data, and easily fit Alert Communications into your existing workflow. Live chat and text conversations produce a lot of information and entering details into your CRM/CMS is a tedious but important task. Rather than spending your time on this administrative step, leave it to our professional chat service intake specialists who work to ensure you always have the most accurate information at your fingertips.
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Support
Client Services Department Hours: Monday-Friday 6am – 5pm PST
Call Us: 800-788-3934
Email Us: clientservices@alertcommunications.com
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